Returns
Returns Policy
We strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following return options:
1. Returns
Return period
You can return your order within 14 days of receipt.
Condition of the articles
Returned items must be unworn, unwashed and in original condition.
Exceptions
Items that have been altered, damaged, or custom-made cannot be returned.
2. Exchange or Refund
Exchange
Within the return period, you can exchange your item for a different size or another product, if available.
Refund
If you do not wish to exchange, you will receive a refund of the purchase amount.
Return costs
The costs for returning your order are the responsibility of the customer.
Return procedure
- Please email majestic.dressess@outlook.com with your order number and the reason for your return.
- After approval, you will receive clear return instructions from us.
- Please pack the item carefully and return it to the address provided by us.
- After receiving and inspecting the return, we will process your exchange or refund.
- Returns will be processed within 14 days of receipt.
We're always here for you. Have any questions? Feel free to contact us. We're happy to help.